Need to pay your American Electric Power (AEP) bill? This guide is here to show you the way. Your payment options are outlined clearly below, so all you have to do is select the most suitable payment option. It is quick, simple and secure to pay online – click the green “Login Here” button to the AEP login page.
How Do I Pay My American Electric Power Bill?
You can pay your AEP bill online, by phone, by mail and in person.
Pay Electric Bill Online: With the online account service at AEP National Accounts you have all the tools and features you need to pay your bills and manage your account. You can pay your bills, check your billing and usage history, update personal information and more. To pay your AEP bill online click the “Login Here” button below to login or register.
Pay Electric Bill by Mail: You can stick to the traditional way of paying and send a check to: AEP National Accounts, PO BOX 24404, CANTON, OH 44701-4404. This address is for customers in all states. If you don’t have the top section of your bill to send, make sure you include your name, address and account number. Payments take up to 5 days to be posted to your account. Overnight payments are also accepted: AEP National Accounts, 322 DEWALT AVE SW, CANTON, OH 44702.
Pay Electric Bill by Phone: The AEP billing phone number is: 1-800-611-0964 (toll-free). Make sure you have your account number and banking information ready. Payments made before 4PM EST will be posted that evening. Payments made afterwards will post on the next business day. BillMatrix is the provider of this service. They charge a $2.95 fee per payment.
Pay Electric Bill in Person: AEP is partnered with a network of merchants that accept payments in person. To find your nearest merchant, enter your location at the AEP National Accounts website.
Automatic Bill Payments: If you don’t want to pay your bill manually each month you can register for automatic monthly debits from your bank account. This service is provided in partnership with Direct Payment. More information is available online.
With American Electric Power you have plenty of different bill payment options. Remember you can also manage payments with your banking provider.
Opening & Closing Accounts
With AEP it is an uncomplicated process to open new accounts and transfer or close existing accounts. To start a new service, complete the forms provided online or call customer services. To move or close an existing service, call customer services or make a request via the online account service.
American Electric Power Contact
The number to call for Customer Services and Emergencies is 1-888-710-4237. For account-related inquiries, get in contact via the online service. AEP provides online forms for reporting outages.
Additional AEP Information
American Electric Power is one the largest U.S. electric utilities, delivering power to over 5 million customers across 11 states and owning almost 38,000 MW of generating capacity. The utility is headquartered in Columbus, Ohio. It is stated that AEP is working to be a sustainable energy leader, with investment in key sustainability technologies to promote energy efficiency and deliver greater control over and access to renewable forms of energy.