Need to make your Burbank Water & Power bill payment or looking to login to view your bill or manage your account online? This guide offers a simple overview of your payment options. All payment options are provided, as well as extra important information relating to accounts and the utility in general. To make a payment online or manage your account, follow the link provided below on this page to the Burbank Water & Power bill bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How do I Pay My Burbank Water & Power Bill?
You can pay your Burbank Water & Power bill online, by phone, by mail, and in person.
Pay Online: The BWP Online Account service lets you see your monthly bills, update your information, check when your next bill is due, and make secure payments. There are no fees for payments unless you pay by credit card. You must register for this service, however you can still pay online without registration with the One-Time Payment service. This one-time service is brought by EZ-Pay and there is a $3.95 fee. To make your Burbank Water & Power bill payment online click the “Login Here” button below to login, register, view your statement or manage your account online.
Pay by Phone: The Burbank Water & Power billing phone number is: 1-877-987-4133. Pay your bill by over the phone by credit card (Visa, MasterCard, Discover, American Express). This service is available 24/7. Credit card payments made by 3PM will post the following business day. Payments made after 3PM will post in 2 business days.
Pay by Mail: The Burbank Water & Power bill payment address is: Burbank Water and Power, P.O. Box 631, Burbank, CA 91503-0631. Send your check/money order along with your bill payment stub. Please include your Burbank Water & Power account number on your check. Your account number is located on your statement. To ensure your Burbank Water & Power payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay in Person: Visit the BWP offices at 164 West Magnolia Blvd (Monday – Friday 8AM – 5PM). There are also a number of payment boxes where you can drop off your payment, including 2 at BWP, City Hall (275 East Olive Avenue), Tuttle Center (1731 North Ontario Street), Police Building (311 East Orange Grove Avenue), Izay Park rear parking lot (1111 West Olive Avenue), Joslyn Adult Center (1301 West Olive Avenue).
Pay by Direct Debit: With Flash Pay (direct debit program) you can pay your bills automatically with transfer from your bank account. Head to the Burbank Water & Power website, complete the form and send it to: Burbank Water and Power, Attention: Flash Pay Program, P.O. Box 631, Burbank, CA 91503-0631.
Start Service, Stop Service
Water and Power services can be stopped and started online at the Request Service page. Visit this page to find out more. You can transfer a service, make a disconnection request and make a new connection request among other things. Instead you can call customer services (see below).
Contact Burbank Water & Power
- Customer Services: – (818) 238-3700
- Customer Service Mailing Address: – City of Burbank, Burbank Water and Power
P.O. Box 631, Burbank, CA 91503-0631 - Emergency Service (after-hours): – (818) 238-3778
- Residential Rebates: – (818) 238-3730
- Business Rebates: – (818) 238-3638
About Burbank Water & Power
Burbank Water & Power is a community-owned utility that provides water and electric to the people, communities and businesses of Burbank, CA. As a community-owned utility, they do not answer to shareholders and as such are able to better meet the needs of its customers.
Established for 100 years, BWP has some of the highest rates of utility reliability in the U.S., and offers highly competitive prices when compared to other Californian utilities. BWP is the first utility in the U.S. to commit to 33% renewable-source energy by 2020.
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