ComEd Bill Payment and Login
This guide is here to explain your bill payment options and other important information regarding the utility company ComEd. Select the most suitable payment option for your needs and get your bill paid on time. New customers can learn more about the company and get in contact. To make a payment online or manage your account, click the green “Login Here” button provided below on this page to the ComEd bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My ComEd Bill?
You can pay your ComEd bill online, by phone, by mail, and in person.
ComEd lets you manage your utility account and pay your bills in a number of different ways. The online service is there to simplify account management and bill payments, so make sure you sign up.
ComEd Online Bill Pay: e-billing is available to simplify your bill payments. Once enrolled, you take care of everything electronically and you will stop receiving paper statements. When your monthly bill is ready to be viewed and paid you will receive an email notification. E-billing gives you the option to pay your bills online at no extra cost. You can enroll for this service through the online account management platform. To make your ComEd bill payment online click the “Login Here” button above to login, register, view your bill or manage your account online.
Automatic Payments: The online account management platform lets you establish an automatic payment schedule with transfers from your chosen bank account. This is the option to choose if you want to make sure your bills are paid on time each month.
Pay by Phone: the ComEd billing phone number is: 1-800-588-9477 (residential customers), or 1-877-426-6331 (business customers)
For a convenience fee of $2.50 you can pay your bill over the phone with BillMatrix. Call . You will need your account number. Accepted forms of payment are credit cards (MasterCard, Visa and Discover), ATM cards checking and savings account. BillMatrix also offers an online payment service.
Pay by Mail: The ComEd billing address is: ComEd, P.O. Box 6111, Carol Stream, IL 60197-6111. You should allow one week for your payment to arrive at ComEd. Do not send cash and be sure to include your account number on your check.
Pay in Person: There are many authorized payment agents situated across Northern Illinois. Enter your zip code at the “Find a Payment Location” page at the ComEd website to find your nearest location. Service fees apply.
Opening & Closing Accounts
Whether you want to turn on a new service, transfer a service or stop a service, everything can be done online. If through the process you have any questions, you should call customer services (see below). Depending on your financial position and your history of utility billing, you may be required to provide a deposit. An overview of current electric rates is provided at the ComEd website. If you are a new customer you should read through this information before you apply.
Assistance Programs
Financial assistance is available through the ComEd CARE programs. These programs are designed to help customers through times of financial hardship, and some are there specifically for army veterans and the armed forces. Residential Hardship grants are available for residential customers up to 250% of the federal poverty level. Visit the Assistance section of the ComEd website to learn more.
ComEd Contact
Customer Service: 1-800-334-7661
Emergencies (Residential): 1-800-334-7661
Emergencies (Business): 1-877-426-6331
Assistance Programs: 1-888-806-2273
Smart Meter Inquiries: 1-866-368-8326
Correspondence Address: ComEd Customer Care Center, P.O. Box 805379, Chicago, IL 60680-5379
Additional ComEd Information
ComEd (Commonwealth Edison Company) is a unit of Exelon, which is one of the largest utility companies in the United States. With roughly 3.8 million customers, ComEd is a major supplier to Northern Illinois. As a large and trusted company, ComEd is always finding new ways to improve the customer experience and help its customers improve their energy efficiency.