Need to make a DTE Energy bill payment? This guide provides an overview of your payment options and important details relating to accounts and payments, as well as details on account opening and closing, and general company information. From this page you can head to the Detroit Edison account login page to pay your bill online. To make a payment online or manage your account, follow the link provided below on this page to the Detroit Edison login. You will also find useful bill pay information such as the credit card customer service number, payment mailing address, and billing phone number below.
How Do I Pay My Detroit Edison Bill?
You can pay your DTE bill online, by phone, by mail and in person as shown below.
Pay Online: DTE Energy offers an online account service for all account holders. Once registered, log in and select “Make a Payment”. You can pay with your savings or checking account, or a debit or credit card (Visa, MasterCard). Payments can be scheduled to post to your account on the same business day (if you schedule before 1 PM), or any other business day of your choosing up to 60 days in advance. There is also an automatic payment service available, which helps to make bill payments more convenient and avoid late payments. To pay your DTE Energy bill online click the “Login Here” button below to login, register, view your bill or manage your account online.
Pay By Phone: The DTE Energy billing phone number is 800-477-4747. You can pay over the phone by checking account, credit card (Visa, MasterCard) and debit card. This service is available 24/7. There is no fee. You will need your Detroit Edison account number(s) and payment details/routing numbers.
Pay By Mail: The Detroit Edison bill payment address is: DTE Energy, P.O. Box 630795, Cincinnati, OH 45263-0795.
Pay In Person: You can visit one of many Authorized Payment Agents situated throughout Michigan, or at a Detroit Edison Customer Office location. Authorized Agents accept cash, money orders and checks. Make sure you take your bill. Fees may apply. Customer offices are open 9AM – 4:30 PM. You can find your nearest location at the ‘Pay in Person’ page at the DTE Energy website.
Payments are also available with Unauthorized Payment Agents, however these may take longer to post. Such agents include Western Union, convenience stores, Traveler’s Express and your bank.
Account Opening and Closing
You can set up a new account, close an existing account and transfer accounts online. To transfer an existing service you must sign into your online account. If you are an existing customer that needs to set up a new account, you must also sign into your online account. If you need immediate assistance, call customer services on the number provided just below.
Payment Assistance Support
Detroit Energy offers a number of programs to help you if you are struggling with your energy bills, including shut-off protection plans, double notice protection plans, and green path credit counseling for all customers, and many other help programs for low income customers. There are also special rates available for seniors, and a BudgetWise bill program to improve bill predictability. Call the customer services number provided just below.
General customer services: 800-477-4747. Available 8AM – 6PM Monday – Friday, 8AM – 2PM Saturday. Emergency calls are accepted 24/7.
Report a Power Outage: 800-477-4747
Natural Gas Emergency or Leak: 800-947-5000
Online Tools Assistance: 800-482-8720 (Option 1)
Landlord Assistance: 800-482-8720 (Option 2)
Home Protection Plus: 800-888-6886
DTE Energy Electric Company (also known by its former name Detroit Edison) is an electric utility that services the majority of Southeast Michigan. DTE Electric provides electricity to 2.1 million residential and business customers in the region, and makes use of coal, nuclear, natural gas, hydroelectric and renewable sources to do so.
The company’s Fermi 2 nuclear plant generates enough power to supply a city of approximately 1 million people. The company has involved itself with large-scale green initiatives in recent years, including investment in wind power, biomass and smart grid technologies.