
Need to pay your Duke Energy Florida bill? This guide provides a simple overview of payment options for new and existing customers. We are here to make it easy to pay your Duke Energy bill. You can also learn how to open and close accounts, how to dispute bills and how to get in contact. To make a payment online or manage your account, follow the link provided below on this page to the Duke Energy Florida login. You will also find useful bill pay information such as the credit card customer service number, payment mailing address, and billing phone number below.
How Do I Pay My Duke Energy Florida Bill?
Pay your Duke Energy bill online, by phone, by mail, and in person as shown below.
Pay Online: Duke Energy Florida offers and online service for bill management and payments. With the online e-bill service you can view your bill securely at any time, and make payments from a number of different types of account (saving/checking accounts, checks and money orders). No charge. To make your Duke Energy Florida bill payment online click the “Login Here” button below to login, register, view your statement or manage your account online.

Pay by Automatic Draft: Automatic Draft is a convenient online service that lets you pay your bills automatically each month by transfers from your chosen bank account. You only need to register once. No charge.
Pay by Phone: The Duke Energy bill pay phone number is 1-866-374-5376. Duke Energy lets you pay by credit card through the third-party vendor Kubra (EZ-Pay). There is a $2.40 charge for this service.
Pay By Mail: The Duke Energy Florida payment address is: Duke Energy, P.O. Box 1004, Charlotte, NC 28201-1004. You can also send payments overnight or by express mail to: Duke Energy, 10101 Claude Freeman Dr. N-230, Charlotte, NC 28262. Please include your Duke Energy Florida account number on your check. Your account number is located on your statement. To ensure your Duke Energy Florida payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay in Person: There are lots of Duke Energy paystations situated in Florida, so chances are there is one near you. You can pay by check, cash or money order. Remember to bring your bill with you. Depending on the location, you may be charged a $1.50 fee.
Account Opening and Closing
Start Service: If you are not already registered with Duke Energy, you must head to the Duke Energy Florida website and register. Get in contact with the info below for more information.
Move Service: There is a “Florida move service form” form available at the Duke Energy Florida website for users who are moving to a new home served by Duke Energy.
Stop Service: To cancel a service, you must sign in to your online Duke Energy account.
Duke Energy Connections: This is a service that can help you find the best deals for your home services. Call 888-590-0758.
General Contact Information
Duke Energy can be contacted in a number of different ways. Check below for the right contact option. You can also send an online message to Duke Energy via their website.
Report a power outage: 1-800-228-8485
Customer Services (Residential, Business and Late Commercial/Industrial):
– Pinellas: 727-443-2641
– Orlando: 407-629-1010
– Elsewhere: 800-700-8744
General mailing address: Duke Energy, P.O. Box 14042, St. Petersburg, FL 33733.
About Duke Energy
With the merger of Duke Energy and Progress Energy, the new Duke Energy is now the largest utility in the U.S. Headquartered in Charlotte, N.C., and with a history stretching back over 100 years, Duke Energy provides gas and electricity to roughly 7 million customers in Florida, Indiana, Kentucky, North Carolina, Ohio and South Carolina. They were rated in the top 100 Corporate Responsibility Index, and draw over 57,000 megawatts of generating capacity from a mix of renewable and non-renewable sources.
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