Have a utility account with Entergy and need to pay your bill? Find out your payment options with this payment guide. Want to pay your Entergy bill online? Click the “Login Here” button provided below to login to your Entergy account. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My Entergy Bill?
Pay Online: No matter where you live and no matter what service you use as an Entergy customer, with the online My Account service you can control and monitor your energy usage, and make bill payments quickly and securely. This online service supports payments by electronic check. You can set up billing alerts to help you keep on top of your bills, and you can view you current and previous Entergy bills. If you need help registering for MyAccount, call customer service at 1-800-368-3749. To make your Entergy bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.
Pay by Phone: The Entergy bill payment phone number is: 1-800-584-1241. This is a BillMatrix service and each payment is subject to a $2.95 service fee. With this service you can pay by electronic check, credit card or debit card.
Pay by Mail: There are different Entergy Bill payment mailing addresses depending on your service area below:
– Pay by Mail (Arkansas): Entergy Arkansas, Inc., P.O. Box 8101, Baton Rouge, Louisiana 70891-8101.
– Pay by Mail (Texas): Entergy Texas, Inc., PO Box 8104, Baton Rouge, Louisiana 70891-8104.
– Pay by Mail (Louisiana): Entergy Louisiana, LLC, PO Box 8108, Baton Rouge, Louisiana 70891-8108.
– Pay by Mail (Entergy Gulf States): Entergy Gulf States Louisiana, L.L.C., PO Box 8103, Baton Rouge, Louisiana 70891-8103.
– Pay by Mail (City of New Orleans): Entergy New Orleans, Inc., PO Box 8106, Baton Rouge, Louisiana 70891-8106.
– Pay by Mail (Mississippi): Entergy Mississippi, Inc., PO Box 8105, Baton Rouge, Louisiana 70891-8105.
Please include your Entergy account number on your check. Your account number is located on your statement. To ensure your Entergy payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement:
Automatic Payments: Through the My Account service you can set up an automatic bank draft. This automatically deducts your Entergy payment each month from your bank account, and you’ll still be mailed billing statements with receipt of payment. This is a great option if you want to make sure you do not incur late payment fees.
Opening & Closing Accounts
With Entergy you can open, close and move accounts online. From the Entergy home page you can select the Start/Stop/Move service option and select the relevant Entergy utility to go with. If you don’t know which arm of Entergy covers your service area, you can find out by entering your location. If you are already a customer of Entergy and want to stop a service or move service, the process is made much quicker by entering your unique User ID. You can instead contact customer services (check below).
Entergy General Contact
Customer services are available to answer your general questions, payment inquiries, My Account questions and more.
Customer Service: 1-800-368-3749 (1-800-ENTERGY)
Report and Emergency (24/7): 1-800-968-8243 (1-800-9OUTAGE)
About Entergy
Entergy is a large energy corporation that supplies electricity to residents and businesses across four states. Owning a number of power plants, Entergy has a generating capacity of 30,000 megawatts and delivers electricity to 2.8 million utility customers. Entergy is a leading nuclear power generator in the U.S.