Need to make your First Energy Bill Payment? Or are you new to First Energy and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.
Click Here to Login or Make Your Payment Now
Pay Online:
To make your First Energy bill payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online. Then enter your username and password and complete the prompts asking you how to manage your online payments. You will enter information for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.
First Energy allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.
If you need to register for a new First Energy account to start making payments, click here, then enter your account and zip code and then follow the prompts to get started with registration.
Go Paperless!
To sign up for paperless payments on your First Energy bills click here. Enter your username and password to go to your account. Look for the paperless option provided to begin managing your account in a convenient and environmentally safe way.
Pay by Phone: (1-877-218-7865 )
First Energy operates a phone system allowing you to make payments. To pay over the phone call 1-877-218-7865 to contact Customer Contact and be directed to make a payment. Have your billing account number home phone number ready or the phone number associated with your First Energy account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number.
Pay by Mail – First Energy Billing Address:
Want to mail in a payment or claim? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:
Address: P.O. Box 3615 Akron, Ohio 44309-3615 – for Potomac Edison and Mon Power
Address: P.O. Box 3687 Akron, Ohio 44309-3687 (all other First Energy locations.)
Locate a First Energy Agent near You!
Click here and enter your zip code. You will find the agency near you.
First Energy Customer Service:
For general inquiries, call 1-888-LIGHTSS (1-888-544-4877)
Email your questions or concerns:
Click here to email First Energy with questions and concerns.
View past Bills:
First Energy online accounts allow you to view past history once you are logged in your account. Click here, to enter your username and password. You can always view your billing history from your account to make payments.
Learn More About FirstEnergy
The following electric companies are part of FirstEnergy’s 10 regulated distribution companies. They form one of the nation’s largest investor-owned electric systems, and serve 6 million customers in the Midwest and Mid-Atlantic regions. Ohio Edison, The Illuminating Company, Toledo Edison, Met-Ed, Penelec, Penn Power, Jersey Central Power & Light, West Penn Power, Mon Power and Potomac Edison generate around $12 billion and serve more than 4.3 million customers.
FirstEnergy Corp. was formed in 1997 through the merger of Ohio Edison Company and Centerior Energy Corporation.
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