First Insurance Company of Hawaii

Looking to make your First Insurance Company of Hawaii Bill Payment? Or are you new to Elephant Insurance and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.

Click Here to Login or Make Your Payment Now

Pay Online: 

To make your First Insurance Company of Hawaii Insurance bill payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online. Then enter your policy number and complete the prompts asking you how to manage your online payments. You will enter information for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.

First Insurance Company of Hawaii allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.

If you need to register for a new Elephant Insurance account to start making payments, click here, then enter policy number, last name, date of birth and zip code and then follow the prompts to get started with registration.

Pay by Phone: (Oahu (808) 527-7777) (Neighbor islands (800) 272-5202)

First Insurance Company of Hawaii operates a phone system allowing you to make payments. To pay over the phone call Oahu: (808) 527-7777, Neighbor islands: 800-272-5202 to contact Customer Contact and be directed to make a payment. Have your billing account number home phone number ready or the phone number associated with your First Insurance Company of Hawaii account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. We are open 8 a.m. to 4 p.m. Monday through Friday.

First Insurance Company of Hawaii Billing Address:

Want to mail in a payment or claim? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:

PO Box 2866 Honolulu, HI 96803

Locate a First Insurance Company of Hawaii Agent near You!

Click here and locate an agent near you.

First Insurance Company of Hawaii Customer Service:

For general inquiries, call Billing –

Oahu: (808) 527-7313

Neighbor islands: (800) 272-5202

Email your questions or concerns:

[email protected]

View past Bills:

First Insurance Company of Hawaii online accounts allow you to view past history once you are logged in your account. Click here, to enter your email and password. You can always view your billing activity from your account to make payments, manage your benefits, view claims, check eligibility, order ID cards and more.

Learn More About First Insurance Company of Hawaii

Founded in 1911, First Insurance Company of Hawaii has been insuring Hawaii’s residents and businesses for over a century. Headquartered in Hawaii, and offering superior financial strength backed by an “A+ (Superior)” rating from A.M. Best, this company has a policyholder surplus of more than $280 million as of December 31, 2018. When covered by First Insurance Company of Hawaii, you will have access to choose between 26 independent agencies. Business insurance is offered, as is personal policies including: personal Auto, homeowners, renters, flood and hurricane coverage.

Giving back is part of First Insurance Company of Hawaii core values, and is an ideal that is embraced by every aspect of their organization. Their agents log 1,000 hours of volunteer time in the community every year. Some of their community involvement has included delivering hot meals to the elderly and homebound twice a week through the Hawaii Meals on Wheels (HMOW) program, as well donating $30,960 to the Red Cross for flood relief efforts on Kauai and Oahu.

Visit First Insurance Company of Hawaii on Facebook and Instagram.

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