Looking for the Jackson Energy Authority login and bill pay service? This guide brings together all your payment options in one place – simply select the option that works for you. It is easy to manage your account and pay your bills online. To make a payment online or manage your account, follow the link provided below on this page to the Jackson Energy Authority bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My Jackson Energy Authority Bill?
You can pay your Jackson Energy Authority bill online, by phone, or by mail. It is easy to keep on top your bills with the online payment service.
Pay Online: JEA’s online payment service lets you make secure payments by checking account, credit card or debit card. Discover, Visa and MasterCard are accepted. The service also allows you to see your bills, check the amount you have to pay and schedule payments for the future, and also access your billing history. You can even help the environment by opting out of paper bills. To make your JEA bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.
Pay by Phone: The Jackson Energy Authority billing phone number is 731-422-7500.
Pay by Mail: The Jackson Energy Authority bill payment address is: Jackson Energy Authority P.O. Box 68, Jackson, TN 38302-0068. You should use the envelope provided with your bill, and send your payment along with the top half of your bill. Please include your JEA account number on your check. Your account number is located on your statement. To ensure your JEA payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay Your Bill by Automatic Payment Plan: If you want a simple way to keep on top of your utility bills, you can enroll in automatic billing. You can enroll for automatic billing online or by visiting a JEA location.
Pay in Person: There are two customer centers available to pay your bill in person. One center is located downtown at 351 Dr Martin Luther King Jr. Drive, and is open Monday – Friday 8AM – 5PM. Another center is located at 2030 Pleasant Plains, and is open Monday – Friday 8AM – 6PM. You can also make payments at these locations after hours with JEA drop boxes located outside the premises.
Opening & Closing Accounts
Jackson Energy Authority makes it easy for new customers to begin a new service, change an existing service or stop a service. Visit the “Apply for Service” page at the JEA website, and fill in the online form. If you have any questions regarding new services, or if you need any other advice, get in contact with customer services. Check below for customer contact details.
Jackson Energy Authority offers a clear overview of its utility services and rates. A full account of all current residential, commercial and industrial rates is available in PDF form at the Jackson Energy Authority website.
Jackson Energy Authority Contact
Customer Service: 731-422-7500
Customer Service (Toll Free Outside Madison County): 888-577-6427
Customer Service Center (Downtown): 351 Dr Martin Luther King Jr. Drive. Jackson, TN 38301
Customer Center (North): 2030 Pleasant Plains Ext. Jackson, TN 38305
Emergencies: 731-422-7500 (call any time day or night)
You can also get in contact with Jackson Energy Authority online with the Contact Us form.
About Jackson Energy Authority
Jackson Energy Authority is a municipal utility that supplies electric, water, natural gas and wastewater services to residents and businesses in Jackson, TN and areas of Madison County. The utility services about 40,000 customers. Their mission is to deliver exceptional utility services and create value for customers and the community.
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