Need to pay your LADWP bill or need to login to view your bill or manage your account online? Check out your payment options right here and get your bill paid on time. Payment information, contact details and further guides are provided to help you. To make a payment online or manage your account, follow the link provided below on this page to the LADWP bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My Los Angeles Department of Water & Power Bill?
With LADWP you can pay your residential water/power bills online, by phone, by mail and in person as shown below. In addition to these payment options, you can also pay with Western Union. Be aware that Western Union charges for their payment services.
Pay Online: Online services are available for all LADWP customers, and through online services you can manage your account and make bill payments. Both one-time payments and automatic payments are available. You can make a transfer from a checking/savings account, or pay by Visa/MasterCard. With automatic payments you can make sure your bills are always paid on time. To make your LADWP bill matrix payment online click the “Login Here” button below to login, register, view your bill or manage your account online.
Pay by Phone: The LADWP billing phone number is 1-800-342-5397. You can pay by checking/savings account, or by Visa/MasterCard. This service is available 24/7. There is no fee. Make sure you have your account details on hand.
Pay by Mail: The LADWP bill payment mailing address is: LADWP, P.O. Box 30808, Los Angeles, CA 90030-0808. Make sure you write your account number on the reverse side of the check.
Pay in Person: Pay in person at any one of LADWP’s customer service centers. These centers are open Monday – Friday, 9AM – PM. You can find your nearest customer service center at the LADWP website. Service centers do not accept debit or credit card payments.
Opening & Closing Accounts
Start a New Service / Add Service: You can start a new service online at the LADWP website. New services come with a Start Service Fee of $19. Other possible introductory fees include a sewer service charge and a solid resources fee.
Turn Off / Transfer Service: You can turn off an existing water/electrical service through your online account. Log in to your account and follow the instructions to turn off your service.
Payment Assistance
Los Angeles Department of Water & Power offers low income discount programs and special payment arrangements for people on low income, people in financial difficulty, senior citizens and the disabled. You can apply for assistance online, or by calling customer services (see below).
Los Angeles Department of Water & Power Contact
Customer Contact Center: 1-800-342-5397. Available Monday-Friday: 7 a.m. to 7 p.m, Saturday: 7 a.m. to 2 p.m. Emergency services are available 24/7
Customer Contact Center (TDD): 1-800-432-7397
Commercial Customers: 1-800-499-8840. Available 7 a.m. to 6 p.m
Owens Valley Customers: (760) 873-0251. Available Monday-Friday: 7:30 a.m. to 4 p.m
Mailing Address: LADWP, P.O. Box 51111, Los Angeles, CA 90051-0100
About Los Angeles Department of Water & Power
With over 4 million customers in Los Angeles and surround areas, Los Angeles Department of Water & Power is the largest municipal utility in the U.S. The utility was founded in 1902 to supply water to residents and business, and soon after began delivering electricity. Today the utility is focused on delivering the most reliable services and diversifying its energy sources.