Looking to make your Mass Mutual Insurance Payment? Or are you new to Mass Mutual Insurance and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.
Click Here to Login or Make Your Payment Now
Pay Online:
To make your Mass Mutual Insurance payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online.
Enter your email and password and complete the prompts asking you how to manage your online payments. You will enter information for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.
Mass Mutual Insurance allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account for free, or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.
If you need to register for a new Mass Mutual Insurance account to start making payments, click here, enter your email and password and follow the prompts to register.
Go Paperless!
To sign up for paperless payments on your Mass Mutual Insurance bills click here. Enter your email and password to go to your account. Look for the paperless option provided to begin managing your account in a convenient and environmentally safe way.
Pay by Phone:1-888-357-0053
Mass Mutual Insurance operates a phone system allowing you to make payments for free or for a small fee. To pay over the phone call 1-888-357-0053 to contact Customer Service and be directed to make a payment. Have your billing account number home phone number ready or the phone number associated with your Mass Mutual Insurance account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. You can do so Monday – Friday 8 a.m. – 8 p.m. ET.
Pay by App!
The MassMutual Insurance app is easy to use and convenient! You can access your account from your phone. Go to your app store or Google Play and download.
Mass Mutual Insurance Address:
Want to mail in a payment or claim? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:
MassMutual Financial Group
APM Payment Processing Center
PO BOX 92485
Chicago, IL 60675-2485
Locate a Mass Mutual Agent Near You!
Click here to enter your zip and search for an agent near you.
Mass Mutual Insurance Customer Service:
For general inquiries, click here the enter the state you live in and follow the prompt for customer service. You can also call customer support at 1-888-357-0053.
Home Office
1295 State Street
Springfield, MA 01111-0001
View past Bills:
Mass Mutual Insurance online accounts allow you to view past history once you log in to your account. Click here, and enter your email and password. You can always view your billing history from your account to make payments.