NYSEG Bill Payment and Login
Need to pay a gas or electricity bill with New York State Electric and Gas Company – NYSEG? This guide is here to help. Below you’ll find the full range of payment options for this utility, as well as contact information and more information on the utility. You can pay your bills quickly online – follow the link provided to the NYSEG login page. To make a payment online or manage your account, follow the link provided below on this page to the NYSEG bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My NYSEG Bill?
You can pay your NYSEG bill online, by phone, by mail, or in person. With NYSEG you have a variety of ways to pay your utility bills. Online services make it super easy to keep tabs on your account and pay your monthly bills, so make sure you sign up.
Pay Online: Click the green “Login Here” button below to login to the NYSEG payment portal. The easiest way to manage your utility account and pay your bills is with the online NYSEG e-bill service. With this service you can make one-time payments, set up automatic payment schedules, view your payment history and view your bills.
Pay by Phone: The NYSEG billing phone number is: 1-888-315-1755
Pay by Mail: The NYSEG bill payment address is: NYSEG , P.O. Box 847812, Boston, MA 02284-7812. Checks and money orders accepted. Always leave plenty of time for your payment to arrive and clear. Be sure to included your account number on your payment.
Pay in Person: There are 13 NYSEG locations to make payments in person. You can leave your payment in a drop box, or make your payment to a representative during office hours (Monday – Friday 8AM – 4:30PM. Locations are provided at the NYSEG website.
What forms of Payment Does NYSEG Accept?
NYSEG accepts debit or ATM card (Pulse/STAR), Visa, Discover Card or MasterCard. You should allow a minimum of three business days for payments to be posted to your account. There is a $2.95 fee for using these payment types online.
Western Union / CheckFreePay: You can pay your NYSEG bill at Western Union Pay Agents and at authorized CheckFreePay locations. CheckFreePay locations are available at any Walmart or Kmart. Cash, money orders and debit cards are accepted.
Opening & Closing Accounts
From turning on a new service with NYSEG to remodeling or upgrading an existing service, all types of account service can be handled online. You can send the forms online or send them to NYSEG by mail, email or fax.
Energy Assistance and Financial Support
NYSEG offers a number of programs to help customers in financial difficulty. There is the federal Home Energy Assistance Program (HEAP), which offers support to income eligible households, and the Energy Assistance Program, which offers help in the form of monthly bill credits and arrears forgiveness. More information on these programs is available at the NYSEG website.
NYSEG Contact
Customer Service Line: 1-800-572-1111
Payment Arrangements: 1-888-315-1755
Self Service Line: 1-800-600-2275
Customer Service Address: P.O. Box 5240, Binghamton, NY 13902-5240
Additional NYSEG Information
NYSEG delivers electricity and gas to more than 40% of upstate New York. A subsidiary of Iberdrola USA, NYSEG has over 3 million customers in upstate New York and New England. The utility invests money in the research and development of new energy solutions for the future, including greenhouse technology and erosion control. More information is available at the NYSEG website.