Pay Colonial Life Insurance Bill

Looking to make your Colonial Life Insurance Bill Payment? Or are you new to Colonial Life Insurance and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.

Click Here to Login or Make Your Payment Now

Pay Online: 

To make your Colonial Life Insurance bill payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online. Sign in with your ID and password and complete the prompts asking you how to manage your online payments. You will enter information for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.

If you need to register for a new Colonial Life Insurance account to start making payments, click here.

Colonial Life Insurance allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.

Go Paperless!

Sign up for paperless payments on your Colonial Life Insurance bills by login into your account to get started. Sign in with your ID and password. Look for the paperless option provided to begin managing your account in a convenient and environmentally safe way.

Pay by Phone: (800-325-4368)

Colonial Life Insurance operates a phone system allowing you to make payments. To pay over the phone call 800-325-4368 to contact Customer Contact and be directed to make a payment. Have your billing account number home phone number ready or the phone number associated with your Colonial Life Insurance account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number.

Pay by Auto Pay:

If you would like to have your payments automatically deducted from your checking or savings account the day they’re due, sign up for this feature after you login to your account.

Pay by Quick Pay:

Want to make a quick payment from your checking or savings account without logging in? Go to https://www.coloniallife.com/ scroll down to click on “Login in to your account” to get started. Sign in with your ID and password.  From there, follow the prompts to sign up for Colonial Life Insurance EZ Pay.

Colonial Life Insurance Billing Address:

Want to mail in a payment or claim? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:

Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365

Locate a Colonial Life Insurance Agent near You!

Click here to “Find an Agent” near you.  Look for the geographic region in which you live, and you will be given several options to reach out to the Colonial Life Insurance Customer Service agent nearest you.

Colonial Life Insurance Customer Service:

For general inquiries, call customer support:
800-325-4368 Monday through Friday, 8 a.m. to 8 p.m. ET

Email your questions or concerns:

Go to https://www.coloniallife.com/ click “Contact Us”, click “Policyholder support” and then scroll down to enter the email for the department you need.

View past Bills:

Colonial Life Insurance online accounts allow you to view past history once you are logged in your account. Sign in with your ID and password. You can always view your billing activity from your account to make payments, manage your benefits, view claims, check eligibility, order ID cards and more.

Want to Learn More About Colonial Life Insurance?

Colonial Life was founded in 1939 and is headquartered in Columbia, South Carolina. It currently offers disability, life, accident, critical illness, cancer, hospital indemnity, dental and vision insurance. Colonial Life is a subsidiary of Unum Group, and is led by Tim Arnold, CEO. Colonial Life has more than 10,000 sales representatives and 1,000 home office professionals as well as serves more than 3.7 million people in over 86,500 companies and organizations.

For more than 75 years, Colonial Life has had one mission: to help America’s workers preserve and protect the vitally important things they work so hard to build. In 2015, they won the Chairman’s Awards for their work with United Way of the Midlands. In 2018, Colonial Life and its employees contributed more than $2.4 million to the community including more than $500,000 in employee giving and more than 10,000 hours of volunteer time.

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