Looking to make your 21st Century bill payment? Or are you new to 21st Century and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.
Pay Online: To login into the 21st Century Insurance payment portal click the link below.
Click Here to Login or Make Your Payment Now
21st Century allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can log in to your policy 24/7 to add or remove vehicles or drivers, change addresses, pay bills, and more.
To pay online, you need to complete the prompts asking you for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.
If you need to register for a new 21st Century account, go to https://www.21st.com/ click Log In and then Register for an Account. You will start by submitting your driver’s license, policy number, zip code, and birthdate.
Pay by Phone:
21st Century operates an automated phone system allowing you to make payments. Have your billing account number home phone number ready or the phone number associated with your 21st Century account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. Call 1-877-401-8181 during the hours of Monday – Friday: 7:00am – 7:00pm PDT, and Saturday: 7:00am – 6:00pm PDT. A 21st Century insurance representative will assist you. If you need to start by getting a quote, call: 1-877-310-5687 Monday – Friday: 8:00am – 8:00pm PDT and
Saturday: 8:00am – 6:00pm PDT.
Pay by App:
21st Century also offers payment via app. Click here to see how to download the app and locate more information about this great feature! Manage your policy details, file a claim and pay your bill. Follow the prompts and pay your bill with ease. Once you have the app, you can pay your bill by credit card, debit card, checking account, and more! You can also manage your claims and view your policies from this platform.
21st Century Billing Address:
Want to mail in a payment or claim? Include your policy number and check/money order. Mail your payment information to:
California customers please send payments to this address:
21st Century Insurance Payment Center
PO Box 7142
Pasadena, CA 91109-7142
For customers in all other states, please send payments to this address:
Insurance Payment Processing Center
P.O. BOX 7247-0302
Philadelphia, PA 19170-0302
Payments sent by overnight mail:
21st Century Insurance
Billing Specialist Unit
3 Beaver Valley Road – 4th Floor
Wilmington, DE 19803
21st Century Customer Service:
21st Century customer service is available through your online account or by calling 1-877-401-8181. The Customer Service and sales hours are Monday – Friday: 7:00am – 7:00pm PDT
Saturday: 7:00am – 6:00pm PDT. You can report an accident, make a claim, pay your bill, make policy changes, get a quote, buy a policy, or request roadside assistance.
Send us documents directly via fax:
California Residents: 1-800-842-3057
Non-California Residents: 1-866-447-2611
Claims: 1-877-217-1389
Desire to Live Chat? Click here.
Email your questions or concerns:
California Residents: [email protected]
Residents of all Other States: [email protected]
(Important: Please include your first name, last name, and policy number in the subject line.)
For claims submission: [email protected] Contact Claims: 1-888-244-6163 (Important: Please include your first name, last name, and policy number in the subject line.)
View past Bills:
21st Century online accounts allow you to view past statements once you are on your account. Click here to log in to your 21st Century account, and there, you can view your billing history, policy details or make changes to your coverage.
Pay by Auto Pay:
Paying your insurance bill just got easier and more convenient! 21st Century can automatically withdraw your payment from your debit or credit card each month to pay your bill. Click here to set up Auto Pay. As one of your payment options, you can start an electronic funds transfer (automatic payments). If paying by checking account, you will need three things: the name on the bank account, the account number and the routing number. Set up Auto Pay and pay and the payments will be taken out automatically each month! You can also combine multiple 21st Century policies on a single bill. If you are a new customer to 21st Century, you can click here and save money by using Auto Pay and going paperless!
Go Paperless!
Instead of paper statements, 21st Century can send you an email message every month when they create your bill. You’ll have lower fees, one less item in your mailbox, and one less piece of paper to keep track of. Paperless billing is easy to set up, too! Click here.
There are benefits to going paperless! You can access your bills online, anytime, anywhere you have Internet access. You will be able to make fast, no-fee online payments, and no postage required! Going paperless may result in savings! New and current 21st Century Insurance customers can receive a 3% Go Green Paperless Discount* on their policy premium when they sign up to access their account online and participate in the 21st Auto Pay and Paperless delivery programs. You will receive timely email notifications when your bill is created. All in all, you will have better security compared to paper bills.
Additional 21st Century Insurance Information
It has been 21st Century’s mission to provide customers with unusually good service at a great value for the past 60 years, and they are committed to bring that same dedication and care into the next century! That continues to be their mission statement. Celebrating their 60th year of service, 21st Century continues to look for ways offer superior coverage and service while helping their customers save money along the way. They offer 24/7 customer service and provide detailed coverage options. Another hallmark and philosophy of the organization today is selling directly to customers, as its founder believed that it would keep prices low. This detail to customer service would surely make Louis W. Foster, founder of 20th Century Insurance proud as his legacy continues to this day. He started the company in 1958 as an inter-insurance exchange offering automobile insurance throughout California. Located initially in Los Angeles, California, the company later relocated to Woodland Hills, California.
Foster started 20th Century as a pioneer. He marketed auto insurance by phone and mail and insured only good drivers in California. Foster stated, “My personal opinion is that a corporation should be an active participant in community affairs,” Foster said, “We have been from day one.” This made him not only successful in business, but he was also a passionate believer in giving back to the community. Foster’s philanthropic involvements included support for the Boys and Girls Clubs of America, the United Way, the Boy Scouts, Union Rescue Mission and many other charitable and benevolent organizations. 21st Century is ready to take its customers into the next century!
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