Looking to make your Consumers Energy Bill Payment? Or are you new to Consumers Energy and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.
To make your Consumers Energy bill payment online click the green “Online Payment” button above to login, register, view your bill or manage your account online. Enter your User ID and password and complete the prompts asking you how to manage your online payments. You will enter information for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.
Consumers Energy allows its customers to make payments online via its Internet member platform. This platform can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) as well as PayPal, online check, personal check, money order, electronic funds transfer from your checking account and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online and even set up regular alerts to get your account balance. Yes it’s easy to change your policy, too! You can sign in to your policy 24/7 to change addresses, pay bills, and more.
If you need to register for a new Consumers Energy account to start making payments, click here, enter your street address, phone number and account number, and follow the prompts to register.
To sign up for paperless payments on your Consumers Energy bills click here. Enter your User ID and password to go to your account. Look for the paperless option provided to begin managing your account in a convenient and environmentally safe way.
Pay by Phone: Call 1-866-329-9593
Consumers Energy operates a phone system allowing you to make payments. To pay over the phone call 1-866-329-9593 to contact Customer Contact and be directed to make a payment. Have your billing account number home phone number ready or the phone number associated with your Consumers Energy account. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. Call between (M-F, 7 a.m. – 6 p.m.; Sat, 8 a.m. – 2 p.m.).
Consumers Energy Billing Address:
Want to mail in a payment or claim? Include the policy number on your check and make it payable to the company name found on the Payment Remittance portion of your bill, and mail to:
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
Locate a Consumers Energy Agent near You!
Go to https://www.consumersenergy.com/contact-us click the map and search for a payment location near you.
Consumers Energy Customer Service:
For general inquiries, call Customer Service at 1-800-477-5050. Go to
https://www.consumersenergy.com/contact-us# to ask any questions you may have.
View past Bills:
Consumers Energy online accounts allow you to view past history once you log in to your account. Click here, https://www.consumersenergy.com/make-a-payment-guest to enter your User ID and password. You can always view your billing history from your account to make payments.
Consumers Energy provides electric service to 1.8 million customers and natural gas service to 1.7 million customers in Michigan’s Lower Peninsula. They serve more than 6 million Michiganders in 68 counties. For 130 years, Consumers Energy says they have promised to serve through their commitment to improve the quality of life for their customers and community.
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