Pay My Verizon Bill

Looking to make your Verizon bill payment? Or are you new to Verizon and would like to learn more about the company and their services? Find out about bill payment, viewing your billing history and general contact information.

Click Here to Login or Make Your Payment Now

Pay Online My Verizon App:  Verizon allows customers to make payments online via its Internet member platform, and app.

This platform, MyVerizon.com or the My Verizon app, can be used to set up regular scheduled payments from your checking account or credit card (Direct Debits) and to make one off payments by credit card via any device; your laptop, PC at home or your mobile phone. You can also check and manage monthly bills online.  You can even set up regular alerts to get your account balance.

For payment via app, you will need to first download the Verizon app to follow these instructions for payment:

  1. Open the My Verizon app.
  2. Tap the Menuicon in the top left and tap Bill.
  3. Tap Pay Bill.
  4. The payment amount will reflect your balance. Tap the payment amount to edit the payment amount.
  5. Choose the date you want the payment to be made on. You can schedule the payment up to 14 days in advance.
  6. Select a payment method. You can pick from a saved payment account if you have one, otherwise you’ll need to add a new method of payment.
    Note: You can choose to save the new payment method to your account for future use.
  7. Tap Pay bill.
  8. You’ll see a confirmation pop-up that your bill is paid. Tap OKto close it.
  9. You’ve successfully paid your bill via the app.
  10. Note: If you set up Auto Pay you won’t need to pay manually each month. It will be automatically debited from your account. You can also set up paper-free billing to receive your bill by email.

To pay online –

  1. Click the green “Online Payment” button and enter your information, or if needed, register for the account. Go to the “Pay Bill” page on your computer or mobile device. https://ebillpay.verizonwireless.com/cws/viewLogin.action#/payments
  2. Select a payment amount. If you choose Other Amount, enter how much you’ll be paying. Select a payment method. You can pick from a saved payment account if you have one, otherwise you’ll need to add a new method of payment. To add a credit, debit, ATM or gift card, click More Payment Options.
    If you need help with making payments, go to https://www.verizonwireless.com/support/manage-payment-methods/ page for more information.
  3. Tap or click Continue.
  4. Review the payment information and Terms and Conditions.
  5. Tap or click Send Payment.
  6. You’ve successfully paid your bill online.
  7. Note: If you set up Auto Pay you won’t need to pay manually each month. It will be automatically debited from your account. You can also set up paper-free billing to receive your bill by email.

Pay by Phone: Verizon operates an automated phone system allowing you to make payments. Have your billing account number and the phone number associated with your Verizon account ready at the time of the call. If you are using a credit or debit card, you need to give your card number and expiration date; if you want to pay with a checking or savings account, you’ll need to supply your account number and your bank routing number. Call (800) 922-0204 from any other phone and then follow the automated prompts to make your Verizon payment.

Making a one-time payment online: If you have forgotten to check your account, missed a direct debit payment or are still waiting for your automatic monthly payments to be set up, you can make a one-time payment online. You can pay by credit card or with a savings or checking account. It can, however, take up to two days for your payment to be processed and be posted to your account. Sign into your online account and click the Pay early button or the Pay now link at the top of the page. Choose from the options Pay total balance due; Pay past due balance, or Pay in advance.

After following the directions mentioned above, click the Continue button. Select to have your payment deducted from your credit or debit card, or bank account and enter billing information; now click the Continue button. Complete the prompts asking for your card details, including the three-digit Card Verification Value (CVV). This appears on the back of your credit or debit card. If you have an American Express-branded card, the CVV will have four digits and will appear on the front of the card. Check the payment details and click the Confirm button to process your payment. Confirmation that your payment has been submitted will appear on your screen.

Verizon Billing Address:

Payment Address:

Verizon
PO Box 408
Newark, NJ 07101-0408

Bankruptcy
Verizon Wireless Bankruptcy Administration
500 Technology Drive
Suite 550
Weldon Spring, MO 63304

Verizon Customer Service:

Verizon customer service is available through your online account or by calling

1-800-800-922-0204.

The Customer Service hours are:

Mon – Fri, 7 AM – 9 PM (local time) Sat – Sun 8 AM – 9 PM (local time)

* Note – a $7 Agent Assistance Fee will be charged for any payment or payment arrangement made with a Customer Service Representative over the phone.

Contact Information

Find a Verizon service center online that is closest to your home if you need personalized assistance. There you can pay bills, exchange or upgrade equipment.

https://www.verizonwireless.com/stores will ask you to enter your zip code and provide you a list of stores in your area.

If you need Customer Service Representative over the phone a $7 Agent Assistance Fee will be charged for any payment or payment arrangement made with a Customer Service Representative over the phone.

  • For Customer Service Representative assisted payments made with a credit card, debit card or an electronic check, you’ll see the Agent Assistance Fee on your card billing statement or account statement.
  • If any Customer Service Representative assisted payment is canceled or returned, the Agent Assistance Fee still applies.

Need a Verizon Account?

If you do not have a My Verizon Account, you will need to go to MyVerizon.com, click register now and pay your bill today by following the steps in section that states: “I have an active Verizon account.”

If your account has been disconnected, you won’t be able to sign in to My Verizon with your mobile number. However, you can still sign in to My Verizon with your User ID if you have one. You can also locate your User ID if you’ve forgotten it. However, if you’re unable to register, or your account is inactive, these are your options:

Go to https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=

to pay. You will enter your phone number last name and five-digit billing zip code. The sign in to the “Disconnected Account” website is available for six months after disconnecting your account. If it’s been longer than six months, you can pay online with the https://ebillpay.verizonwireless.com/cws/viewLogin.action#/payments website.

Need to work out an arrangement on payments?

A promise to pay is a type of payment arrangement and a commitment to pay a certain amount by a specific date to prevent collections activity. You can set up a promise to pay arrangement in the My Verizon app, or in MyVerizon.com with your smartphone, tablet or computer browser. You’ll need to create a My Verizon login if you don’t have one before you can set up a promise to pay.

https://www.verizonwireless.com/support/set-up-payment-arrangements/#ptp-active

Payment History:

Log in to MyVerizon.com and click on The “Payment History” page or Prepaid. It will show your payment activity for the past 18 months.

You can see the following information for each transaction:

  • Date paid
  • Amount paid (including a breakdown of any taxes and surcharges)
  • Payment method

You can also print or email your payment history from this page.

To learn more about payment and billing options, watch these Verizon videos for guidance!

https://www.verizonwireless.com/support/billing-and-payments/

Verizon offers a “Chat with Us” option at MyVerizon.com for further information on the company and services provided!

Visit Verizon on Facebook.

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