Need to pay your PECO bill? This guide is here to help. Check below for your payment options and other important utility information. Want a quick way to pay? To make a payment online or manage your account, follow the link provided below on this page to the PECO bill pay login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My PECO Bill?
You can pay your PECO bill online, by phone, by mail and in person. We advise you register for the online service, as this makes management and payments really simple.
Pay Online: With online billing you can manage your account and make payments without the hassle of paper statements and lengthy payment delays. E-bill lets you see up to 6 months of bill payment history, view and print your bills, and receive email notifications when your bills are ready to be paid. This service supports checking account payments, and you can register for automatic monthly payments. To make your PECO bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.
Pay by Mail: To ensure that your payment reaches PECO on time, post your payment at least a week in advance. The PECO bill payment address is: PECO, P.O. Box 37629, Philadelphia, PA 19101. Please include your PECO account number on your check. Your account number is located on your statement. To ensure your PECO payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay by Phone: The PECO billing phone number is 1-877-432-9384. PECO is partnered with BillMatrix to offer online/telephone payments with your credit card, debit card or checking account. Supported cards are Visa, Discover, MasterCard, Star, Accel, NYCE and Pulse. There is a $2.35 processing fee for each transaction. Payments made before 2PM are credited the same day.
Pay in Person: There are numerous payment locations situated across the PECO service area where you can pay your bill in person. Enter your zip code at the PECO website to find your nearest location.
Start, Stop or Transfer Service
New or existing customers wishing to start a new service, transfer an existing service or discontinue an existing service can do so online. You will require your account details to cancel or transfer an existing service. A full overview of current tariffs for electric and gas are provided at the PECO website.
Account Help and Assistance
Choices are available for PECO customers that are finding it difficult to pay their energy bills. PECO helps over 100,000 customers each year, with support provided in the way of discounts and grants, as well as support for weatherization and energy efficiency. Programs include the CAP Rate discount program (call 1-800-774-7040), the federal LIHEAP program (call 1-800-34-HELP-4), the MEAF program (call 1-800-774-7040) and CARES Services. More information on these programs is available at the PECO website.
Customer Service representatives are available 8AM – 5PM Monday – Friday and 9AM – 1PM Saturday. You will need to provide your account number.
Customer Service: 1-800-494-4000
Emergency Contact: 1-800-841-4141
Correspondence Address: PECO Customer Service Center, 2301 Market Street, Philadelphia, PA 19103
PECO is a large energy company that delivers electricity and natural gas to the Philadelphia region. The company currently operates 31 gas gate stations and 500 power substations. With roughly 2 million electric and gas customers, PECO is the largest dual utility provider in Pennsylvania. PECO became part of Exelon Corporation in 2000. More information is available at the PECO website.