PPL Bill Pay (PPL Electric Utilities)
Do you have an electric account with PPL Electric Utilities and need to pay your bill? Look no further! Here you can check your payment options. Online payments are available. To make a payment online or manage your account, follow the link provided below on this page to the PPL Electric Utilities bill pay login. You will also find useful “pay my bill” information such as the customer service number, payment mailing address, and billing phone number below.
Pay My PPL Electric Utilities Bill
When it comes to paying your utility bill, PPL Electric Utilities has you covered. Check out the available payment options below and get your bill paid on time.
Pay Online: We recommend that you sign up for an online account with PPL Electric Utilities. In addition to a range of useful account management features such as online statements, account reminders and energy usage analysis, this service allows you to make transfers from your bank account, or set up a repeat payment schedule. If you want to help the environment, you can enroll in paperless billing and take care of everything using the online service. To make your PPL bill payment online click the “Pay Online” button below to login, register, view your bill or manage your account online.
Pay by Credit/Debit: PPL is partnered with the third party payment vendor (Bill Matrix) to offer credit and debit card payment facilities available both over the phone and online. This is a convenient service but you do have to pay a fee of $3.95 each time you use it. Visit the Bill Matrix website or call Bill Matrix at 1-800-672-2413.
Pay by Mail: If you do not have the return envelope provided with your paper bills, you can instead send a check in a normal envelope to the PPL Electric Utilities bill payment address: PPL Electric Utilities, P.O. Box 25239, Lehigh Valley, PA 18002-5239. Please include your PPL account number on your check. Your account number is located on your statement. To ensure your PPL payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay in Person: There are many pay centers in the PPL Electric Utilities service area. Note that these are independent centers and charge a $1.50 fee for their services. Locations, telephone numbers and operating hours for each payment center are provided at the PPL website.
Opening & Closing Accounts
With PPL Electric Utilities you can do everything online – whether it’s setting up a new service, changing a service or stopping a service. When starting a new service you will need to provide a number of details, including the new service address, meter number and contact details. You can transfer or stop a service through the online account service.
Customers facing financing difficulties can ease the burden with the PPL payment assistance service. There are a number of different programs available, including Operation HELP and the OnTrack reduced payment plan. For more information, visit the PPL website or call 1-800-358-6623.
PPL Electric Utilities Contact
Customer service is available 8AM – 5PM EST Monday – Friday. You can also send an email at the PPL website.
Customer Service: 1-800-342-5775
Outages & Emergencies: 1-800-342-5775 (option 1)
Industrial and Mid/Large Commercial Customers: 1-888-220-9991 (option 4)
Correspondence Address: PPL Electric Utilities, 827 Hausman Road, Allentown, PA 18104-9392
About PPL Electric Utilities
PPL Electric Utilities is an energy company that provides power to residents and businesses in Pennsylvania. The company services approximately 1.4 million customers in 29 counties, and is currently investing over $3 billion to improve its electric delivery system. Detailed information on service areas is available at the PPL website.