Have an energy bill to pay with PSEG Long Island? With this payment guide you can understand your payment options and get your bill paid in the most suitable way. Have an online account or want to register? To make a payment online or manage your account, follow the link provided below on this page to the PSEG Long Island login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
Pay My PSEG Long Island Bill
There are plenty of payment options provided by PSEG Long Island. In addition to these options, you can also transfer payments with your bank or through your bank’s online service. For more information, contact (800) 490-0025.
Pay Online: The My Account service offers a complete overview of your PSEG customer account, so you can keep on top of your energy usage. You can also make bill payments through this online service. To make your PSEG Long Island bill payment online click the “Pay Online” button below to login, register, view your bill or manage your account online.
Direct Payments: With direct payments you can ensure that your bills are paid on time every month. This is an automatic payment schedule where payments are taken directly from your bank. To enroll you can complete the enrollment form available online, or enroll directly online.
Pay by Phone: PSEG Long Island offers an automated phone system available around the clock. Call 800-490-0025.
Pay by Mail: Checks can be mailed to: PSEG Long Island Customer Relations, P.O. Box 888 Hicksville, NY 11802-0888. Do not send cash. Please include your PSEG Long Island account number on your check. Your account number is located on your statement. To ensure your PSEG Long Island payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Pay in Person: There are numerous customer service centers and pay stations situated across Long Island. Customer service centers are open 8:30AM – 5PM Monday – Friday. A list of authorized payment stations are provided at the PSEG Long Island website.
Payment Options for Business Customers
Business customers have the same payment options available to them as residential customers. The My Account service offers the easiest and most convenient way to manage your commercial PSEG account and pay your bills.
Pay by Phone: Call the dedicated Business Call Center at 800-966-4818. You can also call 800-490-0025 / 631-755-6000.
Pay by Mail: Send a check to: PSEG Long Island Customer Relations, P.O. Box 888, Hicksville, NY 11802-0888. Do not send cash.
Financial Assistance Programs
If you are experiencing financial difficulties and are struggling to pay your bills, PSEG offers a number of support services and financial assistance programs that may be able to help you out. Programs include HEAP (Home Energy Assistance Program), Household Assistance Rate, REAP (Residential Energy Affordability Partnership) and Project Warmth. The Household Assistance Rate provides a discount on bill system charges, while HEAP offers financial assistance for income-eligible households.
PSEG Long Island Contact
Residential Customer Services: 800-490-0025 or 631-755-6000
Business Customer Services: 800-966-4818 or 631-755-3417
Accounts and Billing: 800-490-0025 or 631-755-6900
Outages / Emergencies: 800-490-0075 or 631-755-6900
About PSEG Long Island
PSEG took over the management and operation of the electric grid (from National Grid) in Long Island from LIPA in 2011. PSEG Long Island has pledged to deliver the same quality of service delivered by other PSEG utilities, and has many improvements and updates planned for the island’s electricity infrastructure. Their current responsibilities and commitments are outlined at the PSEG Long Island website.