
Need to pay your electric bill with TXU Energy? This guide is here to show you the way. This guide provides information on payments and billing, opening and closing accounts, general contact information and more. Pay your bill online by following the link provided to the TXU Energy login page. To make a payment online or manage your account, follow the link provided below on this page to the TXU Energy login. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.
How Do I Pay My TXU Energy Bill?
You can pay your TXU Energy bill online, by phone, by mail, and in person. Simply select the option below that works best for you.
Pay Online: With the online TXU Energy MyAccount service you can make quick single bill payments or establish an automatic payment schedule. You can pay by back account transfer, or you can pay with your credit/debit card. This service also lets you view your bills, enroll in average monthly billing, update your personal information, analyze your electricity usage or enroll in paperless billing. To make your TXU Energy bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.

Pay in Person: There are many TXU Energy authorized payment locations situated across the TXU service area, so chances are there is one near you. The utility has recently added Walmart to its network of 4,000 authorized payment locations. You can find your nearest location at the TXU Energy website.
Pay by Phone: The TXU Energy billing phone number is 888-399-5501. Paying by phone is certainly convenient, and with TXU you get the added bonus of not having to pay a processing fee! Call to make a payment or check your current balance.
Pay by Mail: The TXU Energy bill payment address is: TXU Energy, PO Box 650700, Dallas, Texas 75265-0700. Send your electricity invoice along with your payment stub. ed on your statement. Please include your TXU Energy account number on your check. Your account number is located on your statement. To ensure your TXU payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.
Express Online Payment: You can make a one-time payment online without signing into your account with the TXU Express Pay service. This service supports ATM, credit and debit cards. You will need your account number ready.
Opening & Closing Accounts
Thinking about starting a new service with TXU Energy? Everything can be done online in a short time. When you start a new service you can view current electricity plans, rates and offers – this can help you make the right decision. If you are already with TXU Energy and want to add another service or move service to a new property, you can do so through your online account. Visit the TXU Energy Move Center for more information.
TXU Energy Contact
Customer Care (Local): 1-972-791-2888
Customer Care (Outside DFW): 1-800-818-6132
Business Customer Care: 1-888-399-5501
Apartment Services: 1-800-316-2135
If you have any general questions or concerns you can get in contact with a representative online via the TXU Energy online chat service. Your questions may already be answered at the Customer Help Center, which includes energy saving tips and frequently asked questions.
About TXU Energy
TXU Energy is one of the largest electric providers to the state of Texas. With roots stretching back to 1882, TXU Energy is a subsidiary of Energy Future Holdings. The utility advertises a broad selection of straightforward pricing plans, rewards and bonus schemes, energy-saving solutions and bill payment assistance. More information on TXU Energy is available at the TXU Energy website.
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